Shipping policy

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Last Updated: January 15, 2026At DoinkRoller.com, we work hard to get your perfect roller (and free stickers!) into your hands as quickly and discreetly as possible. Below are the details of how we ship.Order Processing Time
  • Orders are typically processed and shipped within 1–2 business days (Monday–Friday, excluding holidays).
  • Orders placed after 2:00 PM EST or on weekends/holidays will be processed the next business day.
  • During peak periods (e.g., holidays or major promotions), processing may take up to 3 business days.
Shipping Methods & Delivery Estimates (Continental United States)We ship to all 50 states using trusted carriers. All orders receive discreet, plain packaging with no product information or branding on the outside.
  • Standard Shipping — Free on all orders (our default option)
    Estimated delivery: 3–5 business days after processing
    (Most customers receive their package in 2–4 days depending on location)
  • Expedited / 2-Day Shipping — Available at checkout for an additional fee
    Estimated delivery: 1–2 business days after processing
Note: Delivery estimates are provided by the carrier and are not guaranteed. Weekend and holiday delays may occur.

Order TrackingOnce your order ships, you'll receive a confirmation email with tracking information. You can also check your order status anytime by logging into your DoinkRoller.com account.Important Information
  • Lost or Delayed Packages — If your package is significantly delayed or marked as "delivered" but not received, contact us within 30 days of the estimated delivery date and we'll assist with filing a claim or sending a replacement.
  • Address Changes — We cannot change the shipping address once the order has been processed and shipped. Double-check your address at checkout!
  • PO Boxes & Military (APO/FPO) — We happily ship to PO Boxes and military addresses using USPS.
What Happens if My Item is Damaged or Defective in Shipping?We stand behind our products with a 30-day money-back guarantee (see our Returns Policy for full details). If your DoinkRoller arrives damaged due to shipping, please contact support@doinkroller.com with photos within 7 days of delivery — we'll arrange a replacement at no extra cost.Questions?
Reach out to our team at help@doinkrollerz.com  we're here to help!
Thanks for choosing DoinkRoller.com — roll easy, roll perfect.